Terms of Service
Effective: April 30, 2026
1. Acceptance and Authority
These Terms of Service ("Terms") form a binding agreement between you and Ahead by a Century Technologies Ltd. ("Company", "we", "us", "our"). By accessing or using SupplyWatch (the "Service"), you agree to be bound by these Terms. If you are accessing the Service on behalf of a business or organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
2. The Service
SupplyWatch is a B2B supply chain risk monitoring platform. The Service aggregates public signals about Suppliers you choose to monitor. The Service is informational only. It is not investment, legal, or professional advice. You are solely responsible for decisions made using the Service.
3. Account and Eligibility
You must be the age of majority (19 in BC) to use the Service. The Service is intended for business use; personal or consumer use is not supported. You are responsible for account confidentiality and for the conduct of users in your workspace. We reserve the right to suspend or terminate accounts that we reasonably believe are in violation of these Terms.
4. Acceptable Use
You agree not to:
- reverse engineer, decompile, or attempt to derive the source code of the Service;
- attempt to re-identify individuals from anonymized or aggregated data;
- use any automated system or software (including bots or scrapers) to extract data from the Service for the purpose of creating a competing product or training a third-party machine-learning model;
- use the Service to make decisions about individual people (for example, for credit, employment, or housing purposes);
- resell, sublicense, or redistribute access to the Service without our prior written consent;
- probe, scan, or test the Service for vulnerabilities without our prior written permission;
- upload to the Service any data you do not have the right to provide.
5. Customer Data and Licence
5.1 Definition
"Customer Data" means information you submit to the Service, including the names and identifiers of the Suppliers you monitor and the decisions you record on alerts.
5.2 Ownership
As between you and us, you retain all rights, title, and interest in your Customer Data.
5.3 Operational Licence
You grant us a worldwide, non-exclusive, royalty-free licence to host, process, store, transmit, and display Customer Data solely as needed to provide the Service to you and to perform our obligations under these Terms.
5.4 Aggregated Insights
You grant us a perpetual, royalty-free licence to use Customer Data in anonymized and aggregated form to improve, develop, and benchmark the Service. We will use commercially reasonable de-identification practices and will never attempt to re-identify your organization or your Suppliers.
5.5 Model Training
We will not use your identifiable Customer Data to train machine-learning models for the benefit of other customers without your express written consent.
6. Confidentiality
Each party will protect the other's Confidential Information with at least the same degree of care it uses to protect its own confidential information of similar sensitivity. Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully in the receiving party's possession before disclosure; (c) is independently developed without use of the other party's Confidential Information; or (d) is required to be disclosed by law, provided the receiving party gives reasonable notice where legally permitted.
7. Subscription and Billing
Fees and billing terms are presented within the Service before any charge is incurred. We will provide at least fourteen (14) days' notice before introducing fees to a free account. You may cancel your subscription at any time through your workspace settings.
8. Termination and Deletion
8.1 Termination
Either party may terminate this agreement at any time.
8.2 Data Export
You may export Customer Data in a standard machine-readable format (CSV or JSON) via workspace settings prior to deletion.
8.3 Purge Cycle
Upon cancellation, Customer Data will be permanently deleted within seven (7) days. During this window, you may undo the cancellation through workspace settings.
9. Limitation of Liability
9.1 Disclaimer
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR THAT SIGNALS WILL IDENTIFY EVERY RISK EVENT RELEVANT TO YOUR SUPPLIERS.
9.2 Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) TWO TIMES (2X) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIVE HUNDRED CANADIAN DOLLARS (CAD $500). WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.3 Exclusions
The limitations in Section 9.2 do not apply to a party's indemnification obligations, breach of Section 6 (Confidentiality), or instances of gross negligence or willful misconduct.
10. Mutual Indemnification
10.1 By You
You will indemnify and hold us harmless against third-party claims arising from your Customer Data or your violation of these Terms or applicable law.
10.2 By Us
We will indemnify and hold you harmless against third-party claims alleging that the Service, as provided by us and used in accordance with these Terms, infringes a Canadian copyright, trademark, or trade secret.
11. Changes to Terms
We will provide at least thirty (30) days' notice for material changes. Your continued use after the effective date constitutes acceptance.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia. The parties submit to the exclusive jurisdiction of the courts of British Columbia sitting in Vancouver. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.
13. General
13.1 Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and us about the Service and supersede prior agreements.
13.2 Severability
If any provision is found unenforceable, the remaining provisions remain in full force and the unenforceable provision will be modified to the minimum extent necessary to be enforceable.
13.3 No Waiver
Our failure to enforce a provision is not a waiver of our right to do so later.
13.4 Force Majeure
Neither party is liable for failure or delay caused by circumstances beyond its reasonable control, including acts of nature, government action, or failures of third-party service providers.
13.5 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, on notice to you.
13.6 Notices
We will give you notices by email to the address associated with your account or through the Service. You may give us notice at legal@supplywatch.io.
13.7 No Third-Party Beneficiaries
These Terms do not create third-party beneficiary rights.